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Just Released the 2008 Tribalization of Business study - an in-depth look at how 140+ organizations are managing and measuring online communities
Clay Shirky concedes he got it wrong the other day in his posting "Wikipedia, Authority, and Astroturf", revisits some of the issues first floated in the original post, and notes follow-up reactions and commentary.
Hylton Jolliffe
Francois Gossieaux
